Wednesday, February 5, 2025

Transfer DU Balance: Local & International Transfer Methods

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DU is a top telecom operator in the UAE, offering excellent services to its prepaid users. Sometimes, you may need to transfer balance to friends, family, or even international numbers. This guide will help you with simple and clear steps to transfer DU balance easily.


How Much Can You Transfer?

How Much Can You Transfer

DU allows users to transfer amounts ranging from AED 2 to AED 2000. However, keep in mind that a 15% transaction fee applies to every transfer. Make sure to factor this in while transferring money.


How to Transfer DU Balance to Another DU Number

Transferring balance to a DU number is quick and easy. Here’s how you can do it:

  1. Open your phone’s dialer.
  2. Dial *121*recipient's DU number*amount#.
    • For example, to transfer AED 30 to 0501234567, dial: *121*0501234567*30#.
  3. Press the call button.
  4. You’ll receive a confirmation once the transfer is successful.

How to Transfer DU Balance to an Etisalat Number

Want to transfer DU balance to someone using Etisalat? Follow these steps:

  1. Open your phone’s dialer.
  2. Dial *121*recipient's Etisalat number*amount#.
    • For example, to transfer AED 30 to 0561234567, dial: *121*0561234567*30#.
  3. Press the call button.
  4. Wait for the confirmation message.

How to Transfer DU Balance Internationally

DU also lets you send money to international numbers. Here are two methods to do it:

Method 1: Using USSD (121#)

  1. Dial *121# from your DU phone.
  2. Select “International Money Transfer” from the menu.
  3. Enter the recipient’s full international phone number (including the country code, e.g., +1 for the US).
  4. Choose the transfer amount from the available options.
  5. Confirm the transfer.
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Method 2: Using SMS

  1. Open your messaging app.
  2. Type SEND in the message body.
  3. Send the message to 1700.
  4. Enter the recipient’s full international phone number (including the country code).
  5. Select the amount you want to transfer from the options provided.
  6. You’ll receive a confirmation SMS from DU.

Tips for International Transfers

  • Check Eligible Countries: To see the list of countries eligible for transfers, send “LIST” to 1700.
  • Verify Recipient Details: Double-check the phone number and country code before confirming the transfer.
  • Start Small: For first-time transfers to new international numbers, send smaller amounts to ensure the process works correctly.
  • Keep Records: Save confirmation messages for reference in case of disputes.

Why Transfer DU Balance?

Transferring your DU balance can be helpful in many situations:

  • Support Loved Ones: Share balance with family and friends when they run out of credit.
  • Send Gifts: Surprise someone traveling abroad with a small gift.
  • Make International Payments: Pay for services or products overseas.

Important Notes About DU Balance Transfers

  • Refunds: If you accidentally send the wrong amount or transfer to the wrong number, you may be eligible for a refund within 24 hours. Contact DU customer service at 135 for assistance.
  • Eligibility: Refund policies are subject to DU’s terms and conditions, so check with them for more details.


FAQs

1. How much balance can I transfer in one transaction?

You can transfer between AED 2 and AED 2000 per transaction.

2. What is the transaction fee for DU balance transfers?

DU charges a 15% transaction fee for all transfers.

3. Can I transfer DU balance to international numbers?

Yes, DU allows international balance transfers. You can use *121# or send an SMS to 1700 to initiate the transfer.

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4. What should I do if I enter the wrong number during a transfer?

If you’ve entered the wrong number, contact DU customer service at 135 within 24 hours to request a refund.

5. How can I check if a country is eligible for international balance transfers?

Send “LIST” to 1700 via SMS to receive a list of eligible countries.

6. Can I transfer DU balance using the app?

Currently, DU balance transfers can only be made using the dialer or SMS options, not through the DU app.


Conclusion

Transferring DU balance is easy and convenient, whether you’re helping a friend, supporting a family member, or sending money internationally. With simple methods like *121#, SMS, and a straightforward refund policy, DU makes the process hassle-free.

By following this guide, you’ll have no trouble transferring your balance safely and efficiently. If you encounter any issues, DU’s support team is always there to help.

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Bilal Parvez
Bilal Parvez
Hi, I’m Bilal Parvez, the person behind Habeebi Helper. I moved to Dubai six years ago, and like most newcomers, I faced many challenges adjusting to life in this vibrant city. From understanding the culture to finding my way around, it wasn’t always easy. Now, after years of learning and experiencing life in Dubai, I know what it takes to settle in and thrive. That’s why I started Habeebi Helper—to share my knowledge and help others who are new to the city. Here, you’ll find practical tips and advice to make your transition smoother. Whether you need help with paperwork, want to explore the city’s hidden gems, or just need guidance on day-to-day life, Habeebi Helper is here for you. Think of this blog as a friend who’s already been through it all and is ready to make your journey in Dubai easier and more enjoyable. Welcome to Dubai, and welcome to Habeebi Helper!

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